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Offline mode: what floor staff should actually know

2026-04-14

Internet outages are a communications problem before they are a technical one. Staff needs a calm script and clear boundaries.

  • Sales can queue locally when offline sync is enabled — never promise timing you cannot verify.
  • Gift cards and some tenders may be restricted; post a laminated fallback policy.
  • Customers appreciate honesty: “We are connected again at …” beats vague reassurance.

This demo article uses fixed English prose so designers can preview headings, lists, and block spacing across themes.